InMoment Acquires brandXP, Expands Into Australia & New Zealand

Chris Rawle -

InMoment is a customer experience intelligence platform that works with some of the world's most prominent brands: Nike, Hyundai, Foot Locker, Marks & Spencer, Tiffany & Co, Pizza Hut, and many more.

Serving global brands means being a global company, something InMoment continues to build. The proof is in the pudding, folks, and I've tasted the evidence:

  1. The acquisition of brandXP, a boutique customer experience agency operating in Australia and New Zealand.
  2. The announcement of Melbourne as InMoment's fifth international base, with New Zealand included in the expansion.

Andrew Joiner, CEO of InMoment, on the news:

InMoment has already established a strong track record of serving leading brands across ANZ and the larger APAC region. While customer experience isn’t a new concept to businesses in this area, we are seeing an important shift in CX that promises significant disruption and massive opportunity for brands that act. This is the right time for InMoment to uplevel our APAC presence.