Meat and Potatoes shines a light on the people in Silicon Slopes who get things done. Hosted by Silicon Slopes Director of Operations, Garrett Clark along with random interns, we explore how, why, and when they get those things done, and why their work is the meat and potatoes of Utah’s tech community. In this episode, we are joined by Jack Reid who is the Vice President of Technical Support at Accela. We learn what technical support is in 2019. We learn some things on working with government, upsides, and downsides of working for large enterprise companies, and why Accela opened a big office in Utah.