We are including our customers in building the product and making it a more proactive conversation.
CloudCherry, SaaS product that helps brands track, measure & improve Customer Experience through a Voice of Customer (VoC) platform, has moved its headquarters to Salt Lake City. “We are super excited to be here,” says Rose Bentley, CloudCherry SVP of Sales and GM of North America. “I love it here. It’s a unique, engaging culture. The people care about family and work life balance, and the integrity is high.”
CloudCherry helps their clients better the customer experience through understanding customer insights. Bentley calls CloudCherry’s voice of customer platform “a next generation product,” and explains that they have moved away from reactiveness of feedback and data collection. “We are including our customers in building the product and making it a more proactive conversation.”
“Today customers are switching from brands and products at a higher rate than ever before. Companies need to drive the customer experience,” Bentley says.
CloudCherry raised the largest series A funding round for a SaaS startup in 2016 at $6,000,000. The company has partnerships with Cisco, Microsoft, and Freshdesk, and an impressive list of customers.
“Today customers are switching from brands and products at a higher rate than ever before. Companies need to drive the customer experience.”
